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Asset Optimization - Performance Monitoring & Optimization Division












 
 

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Customer Support Engineers

Due to continuous expansion, we require technical support engineers for our clients and internal customer support center. You will deal with troubleshooting a wide range of systems related issues, including hands on experience of network communications, client-server architecture and software configuration / installation.

Experience of using at least two of the following operating systems is essential; Windows XP, 2000, NT and 95, UNIX, AIX, HPUX and OpenVMS.

Specific Responsibilities:

  • Provide on-site installation and configuration support.
  • Provide remote telephone support.
  • Trouble shooting of systems.
  • Test pre-released system versions.
  • Deliver systems related training courses to customers.
  • Develop and review system related documentation.

Requirements:

  • At least 3 years experience in a systems support or software engineering position.
  • Excellent verbal and written communication skills.
  • Expert knowledge in supporting network communication packages and operating systems.
  • Ability to work in a global environment.

If you are interested in applying for this position please e-mail your C.V. together with a covering letter and details of current salary.

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Last Updated 01/25/07


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